Terms & Conditions
Welcome to Aetherflow Digital.
These Terms & Conditions govern your use of the Aetherflow Digital website and the services we provide, including website design, funnels, GoHighLevel implementation, CRM setup, AI solutions, automation, marketing services, consultations, and related digital services.
By accessing our website, submitting an enquiry, booking a consultation, purchasing a service, or engaging Aetherflow Digital, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About Aetherflow Digital
Welcome to Aetherflow Digital.
These Terms & Conditions govern your use of the Aetherflow Digital website and the services we provide, including website design, funnels, GoHighLevel implementation, CRM setup, AI solutions, automation, marketing services, consultations, and related digital services.
By accessing our website, submitting an enquiry, booking a consultation, purchasing a service, or engaging Aetherflow Digital, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About Aetherflow Digital
Aetherflow Digital is a digital growth and automation service provider helping service-based businesses improve their online presence, lead management, customer communication, and business processes.
Our services may include:
Website design and development
Landing pages and funnels
GoHighLevel CRM setup
CRM and pipeline implementation
AI Receptionist solutions
Chatbots and conversational AI
Workflow automation
Lead follow-up systems
Appointment and booking systems
Lead generation
Marketing automation
Local SEO
Reputation and review systems
Consulting and strategy
Other related digital services
Specific services provided to a client will be determined by the applicable proposal, agreement, order, or service description.
2. Website Use
You may use our website for lawful purposes only.
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to our systems
Interfere with the website's operation
Introduce malicious software or harmful code
Copy or reproduce our content without permission
Misrepresent your identity or business
Use our website to violate the rights of another person or organization
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
3. Consultations and Free Audits
Aetherflow Digital may offer free consultations, website reviews, growth audits, strategy calls, or other introductory services.
These are provided for informational and strategic purposes unless otherwise agreed in writing.
A free consultation or audit does not guarantee:
A particular business result
Increased revenue
A specific number of leads
A specific number of appointments
Improved search rankings
Advertising performance
Conversion rates
Any other specific outcome
Any recommendations provided during a consultation are based on the information available to us at the time.
4. Services and Scope of Work
The exact scope of a project will be determined by the applicable proposal, statement of work, service agreement, order, or other written agreement between Aetherflow Digital and the client.
Services may include strategy, design, development, implementation, configuration, automation, integration, testing, training, and support depending on the selected service.
Any work outside the agreed scope may require additional fees, timelines, or a separate agreement.
5. Client Responsibilities
To successfully deliver our services, clients are responsible for providing accurate and timely information, materials, access, approvals, and feedback.
This may include:
Business information
Branding assets
Logos
Images
Written content
Product or service information
Login credentials or authorized access
CRM information
Third-party account access
Legal or compliance requirements relevant to the client's business
Timely feedback and approvals
Aetherflow Digital is not responsible for delays caused by incomplete information, delayed approvals, unavailable access, or other client-side issues.
6. Website Development
For website projects, the final scope will depend on the agreed project requirements.
Unless specifically included in writing, website services may not include:
Domain registration
Hosting fees
Premium plugins or software
Stock photography licenses
Third-party subscriptions
Professional photography
Copywriting
Legal compliance services
Ongoing SEO
Ongoing website maintenance
Third-party services may require separate subscriptions or payments by the client.
7. GoHighLevel and Third-Party Platforms
Aetherflow Digital may use third-party platforms, including GoHighLevel, payment processors, calendar systems, email providers, SMS providers, analytics platforms, advertising platforms, hosting providers, and other software.
Third-party platforms are independently operated and may:
Change their features
Change pricing
Experience outages
Modify their policies
Limit functionality
Suspend accounts
Discontinue services
Aetherflow Digital does not control third-party platforms and cannot guarantee their uninterrupted availability.
Where a third-party platform is required for your project, you may be responsible for maintaining the applicable account or subscription unless otherwise agreed.
8. AI Services
Aetherflow Digital may provide AI-powered services, including AI Receptionists, chatbots, automated responses, lead qualification, and other AI functionality.
AI systems are designed to assist business operations and customer communication.
AI-generated responses may occasionally be inaccurate, incomplete, outdated, or inappropriate.
Clients are responsible for reviewing and approving AI functionality appropriate to their business.
Aetherflow Digital does not guarantee that AI systems will:
Correctly answer every question
Convert every lead
Replace human staff
Make decisions without error
Operate without interruption
For sensitive, regulated, financial, legal, medical, or other high-risk communications, appropriate human oversight should be maintained.
9. Healthcare and Dental Businesses
Aetherflow Digital may work with dental clinics and other healthcare-related businesses.
Our services are focused on digital marketing, websites, communication, CRM, automation, and business systems.
We do not provide medical, dental, diagnostic, or healthcare advice.
Clients remain responsible for ensuring that their marketing materials, AI responses, websites, communications, and business processes comply with applicable healthcare, advertising, privacy, professional, and regulatory requirements.
Aetherflow Digital does not guarantee that a client's website, marketing campaign, AI system, or automation will satisfy every industry-specific legal or regulatory requirement.
Clients should obtain appropriate professional or legal advice when necessary.
10. Marketing and Advertising
Where Aetherflow Digital provides marketing, advertising, lead generation, SEO, or related services, performance may depend on factors outside our control.
These may include:
Market conditions
Competition
Advertising platform policies
Budget
Offer quality
Website conversion rate
Customer demand
Seasonality
Audience targeting
Economic conditions
Changes to search or advertising algorithms
We do not guarantee a specific number of leads, customers, appointments, sales, revenue, or return on investment unless expressly guaranteed in a separate written agreement.
11. SEO
Search engine optimization services are intended to improve a website's visibility and organic search performance.
However, search rankings are controlled by third-party search engines and can change at any time.
Aetherflow Digital does not guarantee:
First-page rankings
Number-one rankings
Specific keyword positions
A specific amount of organic traffic
A specific number of leads or customers
12. Payments and Fees
Fees, payment schedules, deposits, subscriptions, and other financial terms will be communicated in the applicable proposal, invoice, checkout page, or service agreement.
Unless otherwise agreed:
Work may begin after required payment has been received.
Additional work outside the agreed scope may incur additional fees.
Third-party software or subscription costs may be billed separately.
Recurring services may continue until cancelled according to the applicable agreement.
Failure to make required payments may result in suspension or termination of services.
13. Refunds and Cancellations
Refund and cancellation terms depend on the service purchased and the applicable agreement.
Because many Aetherflow services involve custom strategy, design, development, implementation, configuration, or labor, completed work may not be refundable unless otherwise agreed in writing or required by applicable law.
For recurring services or subscriptions, cancellation requirements will be communicated at the time of purchase or in the applicable agreement.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
14. Intellectual Property
Unless otherwise agreed in writing, Aetherflow Digital retains ownership of its pre-existing:
Frameworks
Templates
Systems
Processes
Code libraries
Automation structures
Strategies
Internal documentation
Proprietary materials
Know-how
Upon full payment, clients may receive rights to use the final deliverables specifically created for them according to the applicable agreement.
Third-party assets, software, fonts, plugins, images, and other licensed materials remain subject to their respective licenses.
15. Client Materials
Clients retain ownership of materials they provide to Aetherflow Digital, subject to any applicable third-party rights.
By providing materials to us, you confirm that you have the necessary rights and permissions for us to use those materials for the purpose of providing the agreed services.
You agree to indemnify Aetherflow Digital against claims arising from materials that you provided without the necessary rights or permissions, to the extent permitted by applicable law.
16. Confidentiality
We will take reasonable steps to keep confidential business information provided to us in connection with our services.
Confidential information does not include information that:
Is publicly available
Was already lawfully known to us
Becomes publicly available through no fault of ours
Is independently developed
Must be disclosed by law or legal process
Additional confidentiality obligations may be established through a separate agreement where required.
17. Results Disclaimer
We believe effective websites, automation, CRM systems, AI, and marketing can create meaningful business improvements.
However, business results vary.
Aetherflow Digital does not guarantee specific:
Revenue
Leads
Sales
Appointments
Conversion rates
Advertising results
Search rankings
Customer acquisition costs
Return on investment
Our role is to build and optimize digital systems based on the agreed strategy and available information.
The final business outcome can depend on many factors outside our control.
18. Website and Service Availability
We aim to keep our website and services available and operational.
However, we do not guarantee uninterrupted or error-free availability.
Services may occasionally be affected by:
Maintenance
Technical issues
Third-party outages
Internet connectivity
Platform changes
Security incidents
Force majeure events
We will make reasonable efforts to address issues within our control.
19. External Links and Services
Our website may contain links to third-party websites, software, platforms, or resources.
These links are provided for convenience and informational purposes.
Aetherflow Digital does not control and is not responsible for third-party websites, services, content, security, availability, or policies.
Your use of third-party services is subject to their own terms and policies.
20. Privacy
Your use of our website and services may involve the collection and processing of personal information.
Our handling of personal information is described in our Privacy Policy.
By using our website or submitting information through our forms, you acknowledge that your information may be processed as described in our Privacy Policy.
21. Electronic Communications
When you submit a form, request information, book a consultation, or otherwise contact Aetherflow Digital, you agree that we may communicate with you electronically regarding your request, project, consultation, or services.
Where required by applicable law, separate consent may be requested for marketing communications.
You may opt out of promotional communications at any time using the available unsubscribe mechanism or by contacting us.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Aetherflow Digital will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
This may include loss of:
Revenue
Profits
Business opportunities
Data
Customers
Goodwill
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Where permitted by law, Aetherflow Digital's total liability relating to a service will be limited to the amount actually paid by the client for the specific service giving rise to the claim.
23. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Aetherflow Digital and its representatives from claims, losses, liabilities, damages, and expenses arising from:
Your misuse of our services
Your violation of these Terms
Your violation of applicable law
Your violation of third-party rights
Materials or information supplied by you
Your use of third-party platforms
24. Suspension or Termination
We may suspend or terminate access to services where reasonably necessary, including when:
Payments are overdue
These Terms are violated
Required information or access is not provided
The service is being misused
Continued service would create legal, security, or operational risks
Termination does not remove obligations that arose before termination.
25. Changes to These Terms
We may update these Terms & Conditions from time to time.
When we make changes, we will update the Last Updated date at the top of this page.
Your continued use of our website or services after changes are posted may constitute acceptance of the updated Terms, subject to applicable law.
26. Governing Law
Unless otherwise agreed in a written contract, these Terms & Conditions shall be governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable Philippine law and the appropriate jurisdiction.
Where a separate client agreement contains different governing-law or dispute-resolution provisions, those provisions will control for that specific engagement.
27. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
28. Entire Agreement
These Terms, together with any applicable proposal, service agreement, order, invoice, or other written agreement, form the agreement governing your use of our services.
If there is a conflict between these Terms and a specific written service agreement, the specific service agreement will control for that engagement.
29. Contact
If you have questions about these Terms & Conditions, please contact us:
Aetherflow Digital
Email: [Your Email Address]
Website: [Your Website URL]
Business Address: [Your Business Address]
Questions?
We're happy to clarify anything before you work with us.
Contact Aetherflow Digital →
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